Refund & Cancellation Policy

• You pay upfront for one month or one year. We do not store a mandate or charge you again on our own; we email you before your plan ends so you can renew if you wish.
• First purchase: if Bestry isn't right for you, ask for a refund within 7 days of your first paid plan purchase and we will refund it in full.
• After that, payment for a period that has already started is non-refundable, but you keep every paid feature until the period ends.
• If we are unable to provide the plan you paid for because of a fault on our side, we will fix it or refund the affected period.

You do not need to cancel: simply don't renew. When the paid period ends your store moves to the Free plan. Your store link and products stay, but Free-plan limits apply and a branded subdomain stops working.

• If we cannot deliver the images you ordered, we will refund what you paid for them.
• If delivered images clearly don't match the brief we agreed, tell us within 7 days and we will redo them or refund the affected images.
• Work already delivered and accepted is not refundable.

Plans bought outside India are sold through Paddle.com, our reseller and merchant of record. The same rules apply — including a full refund within 7 days of your first paid plan — and approved refunds are paid back by Paddle to your original payment method. You can also ask Paddle directly using the link in your receipt email.

Approved refunds go back to the original payment method, normally within 5–7 working days, depending on your bank or UPI app.

Message us with your boutique name and the payment details. WhatsApp +918122382993.